Introduction
Welcome to Floater ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services. By using Floater, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
Name, Email, Mobile, DOB, Gender, and Profile Photo provided during account registration.
Location Information
Data used to find nearby venues, tournaments, coaches, and playmates.
Payment Information
Handled by secure third-parties; we do not store your credit or debit card details.
Usage Information
Device Info, Browser type, IP address, App Version, and interaction logs.
How We Use Your Information
- check_circle Account Management: For account creation, bookings, and tournament/marathon registration.
- check_circle Social Features: Matching playmates and facilitating community interactions.
- check_circle Optimization: Service improvement, customer support, and fraud prevention.
Sharing Your Information
We share relevant information with venues, coaches, tournament organizers, payment providers, and legal authorities as required.
Note: We never sell your personal information to third parties.
Data Security
We implement industry-standard security measures to maintain the safety of your personal information. Your data is protected through physical, electronic, and procedural safeguards. While we strive for the highest security, please remember that no method of electronic storage or transmission is 100% secure.
Cookies
We use cookies and similar tracking technologies to enhance your experience. These are used for remembering your preferences, tracking performance metrics, and conducting traffic analysis to improve our services.
Your Rights
Access & Copy
Update & Fix
Delete Account
Withdraw Consent
Children's Privacy
Floater is not intended for use by children under the age of 13 without explicit parental or legal guardian consent. If we learn we have collected personal data from a child under 13 without verification of parental consent, we will delete that information immediately.
Changes to this Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.
Contact Us
If you have any questions about this Privacy Policy or our practices, please reach out to our support team.