Venue Bookings
Refunds are subject to the specific cancellation policy of the respective venue as listed at the time of booking.
- check_circle Cancellation within allowed period: Full or partial refund.
- cancel Late cancellations or no-shows: Generally non-refundable.
Coach Sessions
Eligibility depends on individual coach policies. No refunds are available once a session has started or been completed.
Tournaments
Fees are generally non-refundable once registration is confirmed.
Valid Exceptions:
- Event cancellation by organizer
- Duplicate payments detected
- Technical payment gateway errors
Marathon Events
Registration fees are non-refundable unless the specific event organizer announces an official cancellation or specific refund window.
Failed Payments
Deducted but not confirmed? We've got you covered. Refunds process automatically via our payment partners.
Processing Time
Approved refunds are credited back to the original payment method. Please allow up to 10 working days for the bank to reflect the credit.